Technical Support

At BQT Solutions we believe in great customer after sales service for our products and support for all our products during the warranty period.

Our range of Smart Reader, Biometrics and Security Locks are all designed and manufactured to specification for their intended use and should be installed by appropriately qualified technicians with expertise in the relevant access control and/or locksmith industries.

Your first point of contact should always be to your vendor, the Distributor or local BQT Solutions Office, they should be able to help you with all level 1 technical support.

In the event that the technical support issue needs to be escalated, our team of engineers can generally provide support within 24 business hours of your request.

Download BQT’s TROUBLESHOOTING GUIDE, or click HERE to contact your local BQT Solutions office.